Privacy Policy

Last updated: September 2026

Introduction

Canyon-field respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website or use our services.

This policy applies to all information collected through our website (canyon-field.com) and any related services, communications, or events.

Information We Collect

We collect information that you provide directly to us when using our services:

• Name and contact details when you submit an enquiry form
• Email address for correspondence regarding your booking
• Project details and service requirements you share with us
• Any additional information you choose to provide in messages

We also collect certain information automatically when you visit our website:

• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• General geographic location based on IP address

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide quotes for our services
• To process and manage equipment rental bookings
• To communicate with you about your projects and our services
• To improve our website and services based on usage patterns
• To comply with legal obligations and protect our legitimate interests

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you submit an enquiry form, you consent to us processing your data to respond to your request
• Contract: Processing necessary to fulfil equipment rental agreements
• Legitimate interests: To operate and improve our business services
• Legal obligation: Where required by applicable law

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is typically retained for up to two years unless you request earlier deletion. Booking and transaction records may be retained longer where required for legal, accounting, or tax purposes.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Service providers who assist with our business operations (under appropriate data processing agreements)
• Professional advisers such as lawyers or accountants where necessary
• Law enforcement or regulatory bodies when required by law

Your Rights

Under data protection legislation, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data in certain circumstances
• Object to processing of your data
• Request restriction of processing
• Data portability where applicable
• Withdraw consent at any time

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Canyon-field
47 Clerkenwell Road
London, EC1M 5RS
United Kingdom

Email: [email protected]